With the introduction of computer systems into the country since 1991, Serir International, which had previously begun operating in Singapore through the world, has established its official business with Sirir Commodity Trading Co. He started buying and selling computer parts in Iran.

After that, with the growing demand for computer parts and products, as well as increasing sales of these products in the market and to satisfy customers, Sirir Service Co. (2004) aims to provide after-sales service to the buyers of parts supplied by Suppliers started operating with an independent identity. Since this year, Serir's after-sales service has continued to operate in two separate areas, with the independent management of a computer-after-sales service company, using technical infrastructure and expert force.

The first part, providing after-sales service to parts and products supplied by the company's head and customer support and the second, concludes an independent support contract with importers of components and computer products including main and peripherals, optical drives, systems A portable computer such as notebooks, tablets and other electronic goods is dedicated, thanks to God and relying on past years' accumulated experience in the field, such as the following:

· Accepting service commitment of nearly 5 million goods per year and providing service to over 124,000 buyers of covered products from 2004 to 2015.

· Launching one of the most comprehensive and up-to-date web portals among companies with a similar field of activity to create a gateway to connect with customers and provide up-to-date services including warranty review, FAQ, Driver Download Center, online store and more Along with creating information flow.

· Launch a dedicated after-sales service automation system with many capabilities including maintaining product service history, submitting user and management reports, automating workflow and recording all stages of service to every detail, providing instant reporting to customers via SMS service And informing them of the status of the goods and various other matters.

· One of the first companies providing technical answering service for computer equipment covered by 24/7 (seven days a week / 24 hours a day) since 2008

· One of the first post-sales service packages to offer product support verification by telephone, SMS and internet port

· Regular and IT-based newsletters with 2500 fixed members and nearly 10,000 free readers.

Since 2010, as the business strategy of the Serir Group business changed, the business of the collection and sales ceased, and as a result Serir Servis has been rapidly accelerating and shifting with almost a decade of experience in after-sales service. Provided a variety of support and contracting services to independent importers of computer parts and products.