The Novin Saffron established Saffron Company was established in 1992 with the aim of innovation, packaging and development of saffron, and as a manufacturer and exporter of expert, innovative, honest, serious and indices in the field of national and international trade in saffron quality And offered a variety of packaging and services based on customer satisfaction.
Establishing the largest unit of sanitary processing and packaging of saffron in the Clean Room, designing and manufacturing a diverse range of packaging with different languages ​​and desires of nations, scientific research, production and export of dozens of saffron subproducts (called saffronies), extensive marketing and export The five continents are the cornerstones of the activities of this production unit.
One of the important activities of the company is cooperation with scientific and international scientific and research centers such as Japan's Chiba University in the field of proving and expanding the consumption of medicines and saffron, which has resulted in astonishing results.
Novin Saffron holds a certificate of compliance with consumer rights (8 consecutive periods), a typical country exporter (8 courses), a national sample unit of quality and standard, a sample of food and health industries, a health and safety badge holder (apple health), a superior unit National Production - National Honor (5 courses), the first holder of international standards: ISO 22000, HACCP, ISO 9001, ISO 14001 in Saffron, Saffron Correction Laboratories, Halal Certified Holder, the holder of the organic product certification and the leading brand in Iran. Also, Novin Saffron is an active member of the International Committee on Spices and Herbs used in Cooking International ISO TC34 / SC7 since 2003 and the International Committee on Spices and Herbs for Cooking: Codex Committee on Spices and Culinary Herbs. Attended 7 international meetings and advocated the interests of our country in raising the international standards of saffron. The company has been engaged in a wide range of innovative and cost-effective methods for the production and processing of saffron. The new farms of saffron, without using any fertilizers or chemical pesticides, produce a completely natural and organic product with the highest quality in the world, due to the special and exceptional facilities (processing, packaging, quality management and services) New Afran has the first place in the industry at the national and international levels. The newly established Saffron Company has an annual salary of about 150 people supporting its internal stakeholders, as well as distributing goods of high quality to over 20 provinces of the country, supporting its domestic consumers.
The new Saffron, by applying the principles of TQM, the productivity and excellence of the organization in its activities, is always aimed at customer satisfaction and the safeguarding of the rights of all stakeholders including employees, customers, contractors, shareholders, people and society. . . . . It takes steps to respect all the views and wishes of all its stakeholders, and they are taking steps to meet the demands and meet their potential and actual needs.
Honesty in action, attention to quality and continuous improvement, customer-centered culture development, human resource development and job creation, access to world-day technologies, respect for community values ​​and environmental protection, respect for national and international standards, continuous education and learning Leading the domestic market through the creation of competitive advantages, team development, the development of a survey system and suggestions, trusteeship towards shareholders are part of the new values ​​of saffron. Nowadays Saffron has received the first ISO 14001 environmental management system certificate in the saffron industry world-wide and for the first time in the country's food industry on 25/11/79, and since 2000 it has been keeping this certificate up to date.
In order to protect the environment and reduce environmental pollution, Saffron is not only pursuing environmental principles in its working environment, but also advising employees, contractors, customers and all stakeholders on environmental goals and providing brochures Information about them is dynamic and continuous. Consultation and measurement of customer satisfaction in this company is very important and every year customer satisfaction is carried out according to the specific procedure under the ISO 9001 system and by reviewing their comments, the company is working to improve it.
The company also has a subscriber panel that is always connected with its customers and uses their constructive comments. Every year gifts and useful information are sent to them.
The new company of saffron always takes into account customer-oriented and end-user support, special sales conditions and special discounts. In this regard, in addition to discounts for distribution centers, customers of the Club of Customers and Discount Card Holders in their stores at Mashhad and Mashhad airport terminals, discount from 3 to 5 percent for final consumers. Also, a special managerial discount of 8% to 12% is granted to managerial licenses for final consumers. Meanwhile, on special occasions such as festivals or mourning days. . . . Ashtonian and sample of goods are awarded to customers.
The continuous improvement of Iran's saffron status at the national and global levels, the continuous development of facilities and services, and attention to the hidden and hidden consumer rights are the most important and most important strategies for the modern management of saffron. Many Saffron are considered as traditional Iranian goods and the new Saffron Co. has tried to make all possible changes to this product and be the starting point for the modern Saffron industry in Iran.